FAQS

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Virtual F&I Manager brings over 25 years of F&I expertise to the table. Our founder successfully led Off Lease Only's F&I operations for Florida and Texas. 100% box closing over 36,000 units annually with over fifty F&I Managers between five stores. We bring big boy F&I results to small stores and the assurance that we can handle the larger dealerships. If you are looking for all-around performance and a worry free F&I department, you found it! Give us a try, you'll be glad you did!

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Virtual F&I Manager works within your current process anytime you would introduce a customer to F&I. The dealer submits basic deal information through our portal and the customer is contacted within minutes to review product options and complete the electronic signing process.

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There are many factors that determine a dealership's F&I compensation plan such as new, used, lease, cash and volume. We will tailor a simple plan that will lower your overall dept. comp and increase your bottom line guaranteed. Simply put, we will make you money, not cost you money.

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Yes, Virtual F&I Manager will utilize your dealerships existing products. We will also consult and provide any additional products that may help maximize back-end profitability. 

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Digital Retail tools are great lead generators for customers who visit your website. Virtual F&I Manager can take that lead and allow them to complete their purchase 100% on-line, the way "Digital Retail" should be. We will work within your process to provide the "checkout counter" so that when the customer shows up for delivery, they save time. For those customers who are shipping their vehicles, we eliminate overnighting documents back and forth, again saving time and money.

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Yes, Virtual F&I Manager has built great relationships with numerous lenders over the years and can assist with building your lender portfolio.

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Virtual F&I Manager's are available every day from the time you open until the last customer leaves. We are your F&I Department and truly become part of your team. We communicate often with management and we are always here to answer questions concerning deal structure, titling questions, lender questions etc. 

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Partnering with Virtual F&I Manager has numerous benefits! Here are just a few...

1. Instant access to knowledgeable and talented professionals.
2. Compliant & AFIP certified staff.
3. VFIM's are driven and know how to maximize profitability.
4. Improve CSI; customers love our process!
5. Full product suite available with unmatched pricing.
6. Easy process.
7. Convenient; sign customer documents anywhere.
8. Eliminate customer in-store wait times.
9. Save money on payroll, benefits, training, turnover and paper.
10. Never short-staffed. Cover days off, vacations and overflow.
11. No complaining F&I managers.
12. No attitudes.
13. Spend more time selling!

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No! Virtual F&I Manager enters the picture any time you would normally introduce F&I in your process. Customer interviews, questions, lender call in's, rehash, payments etc. We are available when you need us!.

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We are confident that your dealership will benefit from using Virtual F&I Manager. If for any reason we cannot live up to your expectations, we will terminate the relationship upon request.

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Customers love our process! Vitrail F&I removes the intimidation of "The Business Manager" and provides a relaxed environment while the customer is either in store, at home or anywhere. We eliminate having the customer physically sign their name numerous times with pen and paper.

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We have had dealers hesitant about trying Virtual F&I due to fear of time, accessibility, profitability and the feeling of not having F&I in the store. Needless to say, after they experience the partnership, all of those concerns quickly subside. The dealership is our customer and we guarantee your satisfaction! 

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The onboarding process takes approximately 2 - 3 weeks depending on technology and third-party integrations